FAQ
How does the request-first ordering work?
You browse and add items to cart without paying. When you are ready, you send an order request. We then confirm availability and shipping cost, and only when you approve do we collect payment.
Are all products in stock?
Many products are made to order or limited run. We confirm availability after receiving your request, before payment.
How long does shipping take?
Standard shipping is 5-10 business days. Expedited options are available at checkout.
What if I want to return something?
Contact us within 48 hours of delivery if the item is damaged or not as described. We review returns case-by-case.
Do you ship internationally?
Yes, international shipping is calculated at checkout based on destination and weight.